NVQ 2 Business and Administration


Course Enquiry Form
*Email:

*First name:

*Last name:

*Telephone:

*Comments:

To view detailed information for this workshop view the pdf below:

Download File NVQ 2 Business and AdministrationNVQ 2 Business and Administration

Effective administration is critical to every successful organisation. The Business and Administration NVQs are suitable for any employee, who carries out administrative tasks as part of their job role, spanning all occupations, sectors of employment and relevant to all types and sizes of business.

This flexible qualification is appropriate for individuals who carry out a range of administrative tasks. Individuals will study two core units and may also select three optional units which best support their work situation and job role. All individuals will learn within the culture of their organisation at a time, pace and style to suit individual needs whilst gaining a nationally recognised qualification.

Qualification - Unit Overview 

  • Carry out your responsibilities at work

This unit is about communicating effectively, accepting responsibility for your own work and its delivery, improving your own performance and behaving in a way that encourages effective working.

  • Work within your business environment

This unit is about working effectively within your own organisation, supporting its purpose and values, applying employment rights and responsibilities, respecting diversity and protecting security and confidentiality.

Optional Units -

  • Ensure your own actions reduce risks to health and safety
  • Manage customer relations
  • Manage diary systems
  • Organise business travel and accommodation
  • Deal with visitors
  • Process customer financial transactions
  • Operate credit control procedures
  • Store, retrieve and archive information
  • Research and report information
  • Organise and support meetings
  • Use IT Systems Level 2
  • Use IT to exchange information Level 2
  • Word processing software Level 2
  • Spreadsheet software Level 2
  • Database software Level 2
  • Presentation software Level 2
  • Specialist or bespoke software Level 2
  • Use a telephone system
  • Operate office equipment
  • Prepare text from notes
  • Prepare text from shorthand
  • Prepare text from recorded audio instruction
  • Produce documents
  • Work effectively with other people

For further enquiries, contact us using the Course Enquiry Form on the right of the screen.

Part of the IOSH Health and Safety Courses from Protech Training Services Limited range of courses